Scripts
Below are scripts or "talking points", when speaking with a potential customer or prospect.
We give you a few suggested markets to target below.
Municipalities / Townships / Cities
Local School Districts
Find a local school from our lists, then try to get past the "gatekeeper" who answers the phone by asking for help. Ask who is the best person to speak with such as the IT Director, or another technical person, to find out if they give their students laptops or Chromebooks. If they do, they can use our repair services. Below is an example script:
Good (time of day), Can I speak to your director of IT or who is in charge of the computer department?
(If you get transferred)
Hello, I'm (Your Name) calling from Click I-T in (Your Location), We have been partnering with local school districts to reduce their costs with hardware replacements and repairs. I was interested in seeing if you have loaner laptops you give to students that need to be repaired or if you have other pieces of hardware you need to be repaired. We work with distributors to get the lowest prices on the components.
Experience & Examples:
- Been in business since 2012. We are a new location here is (Your City or Town).
- Click IT has earned nothing but 5-Star reviews: https://clickitcomputer.com/testimonials/ and Google reviews.
- We are a member of the Better Business Bureau(this will be important to set up a membership with your local chapter when you have opened your store) with an A+ rating: https://www.bbb.org/us/oh/chagrin-falls/profile/information-technology-services/clickit-0312-92012080
- We have over 2,000 satisfied customers:
- We pick up the broken computers from the schools, repair and return them inside of a few days.
- We protect and monitor computers and network with a complete Click IT Secure solution.
Objective when calling is to get an appointment.